KPMG Associate Director, Offshore Tech Services in Charlotte, North Carolina

Business Title: Associate Director, Offshore Tech Services

Requisition Number: 67797

Function: Business Support Services

Area of Interest: Information Technology

State: NC

City: Charlotte


The fastest growing Big Four professional services firm in the U.S., KPMG is known for being a great place to work and build a career. We provide audit, tax and advisory services for organizations in today's most important industries. Our growth is driven by delivering real results for our clients. It's also enabled by our culture, which encourages individual development, embraces an inclusive environment, rewards innovative excellence and supports our communities. With qualities like those, it's no wonder we're consistently ranked among the best companies to work for by Fortune Magazine, Consulting Magazine, Working Mother Magazine, Diversity Inc. and others. If you're as passionate about your future as we are, join our team.

KPMG is currently seeking an Associate Director, Offshore Tech Services to join our KPMG Technology Organization.


  • Reduce IT service interruptions by improving IT readiness and optimizing the offshore and onshore IT responses to service failures

  • Work with onshore and offshore IT teams to define and establish new technologies in support of the offshore technology strategy; and work with business leaders to define, develop and execute solutions that are scalable, secure, cost-effective, uniform and re-usable for all offshore delivery centers

  • Work with business sponsors, information security, risk management, firm wide security, legal and technology teams to ensure that offshore requirements are represented and incorporated into standard solutions

  • Serve as a Business escalation point ensuring business expectations, goals and objects are continuously met

  • Help define risk-based security policy and information protection controls, and lead multi-departmental teams in development of solutions that enable work to be transferred and performed offshore that are scalable, secure, cost-effective, uniform, and re-usable in any off-shore delivery center

  • Work with IT-Security and Information Management to conduct annual reviews and certifications of Offshore Delivery Centers, and work with Offshore business leads and BA to define requirements for the initiation of new business activities


  • Eight years of experience in technology consulting services, operations and business processes, preferably in offshore environments

  • Bachelor's degree from an accredited college or university

  • Well versed in technology, strategy development and implementation

  • Experience working with onshore and offshore IT teams

  • Experience in technology consulting services, operations and business processes preferably in offshore environments

  • Excellent verbal/written communication, collaboration, analytical and presentation skills to lead an environment driven by customer service and team work; must be able to set goals and participate in strategic initiatives for a team; and foster the development of high performance teams and interface with all levels of the organization. ; ability to participate in development of resource plans and structures and influence organizational priorities

KPMG LLP (the U.S. member firm of KPMG International) offers a comprehensive compensation and benefits package. KPMG is an equal opportunity employer. All qualified applicants are considered for employment without regard to race, color, creed, religion, age, sex/gender, national origin, ancestry, citizenship status, marital status, sexual orientation, gender identity or expression, disability, physical or mental handicap unrelated to ability, pregnancy, veteran status, unfavorable discharge from military service, genetic information, or other legally protected status. KPMG maintains a drug-free workplace. KPMG will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable local, state or federal law (including San Francisco Ordinance number 131192). No phone calls or agencies please.

GL: 4

GF: 15310