KPMG Director, Analytics Accelerator Management in Chicago, Illinois
Director, Analytics Accelerator Management
Requisition #: 36547
Practice Area: Business Support Services
Location: Irvine, CA; Chicago, IL; Montvale, NJ; New York, NY
Innovate. Collaborate. Shine. Lighthouse – KPMG's Center of Excellence for Advanced Analytics – has both applied data science, AI, and big data architecture capabilities. Here, you'll work with a diverse team of sophisticated data and analytics professionals to explore the solutions for clients in a platform-diverse environment. This means your ability to find answers is limited only by your creativity in leveraging a vast array of techniques and tools. Be a part of a high-energy, diverse, fast-paced, and innovative culture that delivers with the agility of a tech startup and the backing of a leading global consulting firm. For you, that translates into the chance to work on a wide range of projects – covering technologies and solutions from AI to optimization – and the power to have a real impact in the business world. So, bring your creativity and pioneering spirit to KPMG Lighthouse.
KPMG is currently seeking a Director, Lead Accelerator Management to join our - Center of Excellence for Advanced Analytics.
Own, standardize, operationalize, & enterprise all Data & Analytics internal software solutions and accelerators that are constructed; Ensure solutions adhere to best practices, are scalable, repeatable and meet security and risk requirements; Includes design and development of the standardized version of solutions, enhancements, and defect resolution
Define processes to facilitate transfer of Solutions from Engagement team to Accelerator team operational ownership, and provide & define day-to-day operational support for all solutions
Define Solution Enhancement model including build and release strategy, deployment and support processes, enhancement request intake processes (rationalization & prioritization of backlog); Define tool and/or infrastructure upgrade strategy (communication, testing, deployment); Define holistic application and infrastructure Support Model for all solutions; Define, provide and/or coordinate UAT and QA testing services
Support planning (with National Support Center) for 1st level support including construction of Knowledge Base (FAQs), communications, periodic incident/problem management reviews, etc.; Define and provide 2nd – x level support, SLAs and escalation processes – as needed for more mature solutions
Provide periodic status updates/leadership reporting; Collaborate with executives on the strategic and tactical planning of Accelerator management function
Support establishment of high performance solution support team (across firm functions) that anticipates and prevents potential issues, outages, striving for continuous improvement in service availability; Ensure objectives for Lighthouse portion of team are clearly defined and managed, acting as primary point of escalation for issue resolution
Minimum of ten years of progressive experience in an analytics-oriented IT environment; Minimum of six years in delivering and managing technology solutions across multiple enterprise architecture domains including technology, application and infrastructure; At least five years of hands-on leadership experience with AWS and Microsoft Azure enterprise implementations
Bachelor's degree from an accredited college/university is required; Master's degree from an accredited college/university is preferred
Experience in CI/CD processes and supportability; Experience with Docker and Kubernetes implementations; Proficient with Devops tools and environments, e.g., Jenkins, Git; Proficient with scripting languages, e.g., Python, Shell, Bash
Demonstrated track record of success in leading significant IT projects, the scope of which includes SDLC, software deployment, product support with data & analytics solutions
Excellent verbal/written communication and collaboration skills to lead an environment driven by customer service and team work; Ability to build a team from scratch, and foster its development into a high-performance team; Capable of building strong professional relationships with ability to influence all levels across the organization
KPMG LLP (the U.S. member firm of KPMG International) offers a comprehensive compensation and benefits package. KPMG is an equal opportunity employer. All qualified applicants are considered for employment without regard to race, color, creed, religion, age, sex/gender, national origin, ancestry, citizenship status, marital status, sexual orientation, gender identity or expression, disability, physical or mental handicap unrelated to ability, pregnancy, veteran status, unfavorable discharge from military service, genetic information, personal appearance, family responsibility, matriculation or political affiliation, or other legally protected status. KPMG maintains a drug-free workplace. KPMG will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable local, state or federal law (including San Francisco Ordinance number 131192). No phone calls or agencies please.
KPMG offers a range of medical insurance options to meet your needs as well as prescription drug coverage, health care flexible spending accounts, and dependent day care flexible spending accounts.
Personal Time Off (PTO)
Up to 30 PTO Days per year (depending on job classification/level/years of service).
401(k) and Pension Plans
Dependent Care Flexible Spending Account
Health Care Flexible Spending Account
Mortgage Assistance Program
Hyatt Legal Plan
Benefits vary by employment status.