KPMG Manager, Customer Solutions Consulting- Marketing Effectiveness in Chicago, Illinois

Manager, Customer Solutions Consulting- Marketing Effectiveness

Chicago, Illinois

Requisition #: 34431

Practice Area: Advisory

Location: Chicago, IL; New York, NY

Known for being a great place to work and build a career, KPMG provides audit, tax and advisory services for organizations in today's most important industries. Our growth is driven by delivering real results for our clients. It's also enabled by our culture, which encourages individual development, embraces an inclusive environment, rewards innovative excellence and supports our communities. With qualities like those, it's no wonder we're consistently ranked among the best companies to work for by Fortune Magazine, Consulting Magazine, Working Mother Magazine, Diversity Inc. and others. If you're as passionate about your future as we are, join our team.

KPMG is currently seeking a Manager in Customer & Operations for ourpractice.

Responsibilities:

  • Lead client engagements and work streams related to marketing effectiveness

  • Help execute transformational projects related to marketing effectiveness, marketing management, campaign management, channel process transformation, and change management within varied industries

  • Establish client value propositions that tie financial metrics and CFO focus areas directly to operations business improvement

  • Help lead proposal development and other new business development activities by leveraging new and existing relationships with C-level executives

  • Provide oversight of highly skilled client and KPMG work teams throughout the project lifecycle and help ensure timely execution of project deliverables

  • Manage, motivate, and develop team members

Qualifications:

  • A minimum of five years of management consulting experience related to marketing effectiveness, marketing management, campaign management, channel process transformation, and change management across diverse industries, with five years experience in leading teams

  • Bachelor's degree in a related field from an accredited college/university; MBA from an accredited college/university preferred

  • Experience with process improvement for marketing, sales, and customer experience processes focused on process and performance management for customer-facing products and services leveraging statistical analysis to inform the strategy

  • Demonstrated ability to analyze critical business requirements, identify deficiencies and potential opportunities, and develop innovative methodologies for enhancing competitiveness, revenue and customer service offerings

  • Excellent written and verbal communication, facilitation, and presentation skills

  • Travel may be up to 80-100%

  • Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future

KPMG LLP (the U.S. member firm of KPMG International) offers a comprehensive compensation and benefits package. KPMG is an equal opportunity employer. All qualified applicants are considered for employment without regard to race, color, creed, religion, age, sex/gender, national origin, ancestry, citizenship status, marital status, sexual orientation, gender identity or expression, disability, physical or mental handicap unrelated to ability, pregnancy, veteran status, unfavorable discharge from military service, genetic information, personal appearance, family responsibility, matriculation or political affiliation, or other legally protected status. KPMG maintains a drug-free workplace. KPMG will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable local, state or federal law (including San Francisco Ordinance number 131192). No phone calls or agencies please.

Our Benefits

Health

KPMG offers a range of medical insurance options to meet your needs as well as prescription drug coverage, health care flexible spending accounts, and dependent day care flexible spending accounts.

Personal Time Off (PTO)

Up to 30 PTO Days per year (depending on job classification/level/years of service).

Financial

  • 401(k) and Pension Plans

  • Dependent Care Flexible Spending Account

  • Health Care Flexible Spending Account

  • Mortgage Assistance Program

  • HomeBenefits@Work Program

  • Hyatt Legal Plan

  • Benefits vary by employment status.