KPMG Manager Unified Communications in Denver, Colorado

Manager Unified Communications

Dallas, Texas

Requisition #: 34919

Practice Area: Business Support Services

Location: Denver, CO; St Louis, MO; Dallas, TX

Known for being a great place to work and build a career, KPMG provides audit, tax and advisory services for organizations in today’s most important industries. Our growth is driven by delivering real results for our clients. It’s also enabled by our culture, which encourages individual development, embraces an inclusive environment, rewards innovative excellence and supports our communities. With qualities like those, it’s no wonder we’re consistently ranked among the best companies to work for by Fortune Magazine, Consulting Magazine, Working Mother Magazine, Diversity Inc. and others. If you’re as passionate about your future as we are, join our team.

KPMG is currently seeking a Manager, Audio Services to join our KPMG Technology organization.

Responsibilities:

  • Utilize Cisco network management software and hardware to identify and correct problems with the voice communications equipment and provide configuration and problem resolution support for the company's Voice platforms; Manage projects with vendors, to install equipment for new and renovation facilities

  • Evaluate with engineering team and assist with implementing new technologies for voice communications and explore options on programming required to monitor and maintain Voice platforms; Lead efforts to diagnose and resolve complex system configuration, production and deployment problems

  • Lead and perform equipment, software, and firmware updates as recommended by industry standards and directed by the Engineering Team

  • Research and investigate new and current VoIP tools; Work with architecture team on platform recommendations and perform testing in a lab environment

  • Train and assist Sr. Technology resources, for site implementation and VoIP platform troubleshooting; Perform routine system administration tasks including OS and application patches, upgrades and backups

  • Build, maintain, and promote strong technical documentation

Qualifications:

  • Minimum of five years of IT Experience in supporting, maintaining, and configuring Cisco network equipment and operating systems

  • Bachelor’s degree from an accredited college/university or equivalent work experience

  • Experience with implementation, operation, optimization, and how to secure different facets of the KPMG UC environment

  • Hands on experience with network routing, switching, and firewall platforms

  • Design and implement changes to the Nectar UC monitoring infrastructure, Oracle Acme packet platform and Skype for Business Server 2015

  • Must be able to prioritize, delegate and foster the development of high performance teams to lead/support an environment driven by customer service and team work

KPMG LLP (the U.S. member firm of KPMG International) offers a comprehensive compensation and benefits package. KPMG is an equal opportunity employer. All qualified applicants are considered for employment without regard to race, color, creed, religion, age, sex/gender, national origin, ancestry, citizenship status, marital status, sexual orientation, gender identity or expression, disability, physical or mental handicap unrelated to ability, pregnancy, veteran status, unfavorable discharge from military service, genetic information, personal appearance, family responsibility, matriculation or political affiliation, or other legally protected status. KPMG maintains a drug-free workplace. KPMG will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable local, state or federal law (including San Francisco Ordinance number 131192). No phone calls or agencies please.

Our Benefits

Health

KPMG offers a range of medical insurance options to meet your needs as well as prescription drug coverage, health care flexible spending accounts, and dependent day care flexible spending accounts.

Personal Time Off (PTO)

Up to 30 PTO Days per year (depending on job classification/level/years of service).

Financial

  • 401(k) and Pension Plans

  • Dependent Care Flexible Spending Account

  • Health Care Flexible Spending Account

  • Mortgage Assistance Program

  • HomeBenefits@Work Program

  • Hyatt Legal Plan

  • Benefits vary by employment status.