KPMG Manager/Director, Business Optimization in Los Angeles, California

Manager/Director, Business Optimization

Charlotte, North Carolina

Requisition #: 34125

Practice Area: Advisory

Location: Los Angeles, CA; Atlanta, GA; Charlotte, NC; New York, NY

Known for being a great place to work and build a career, KPMG provides audit, tax and advisory services for organizations in today's most important industries. Our growth is driven by delivering real results for our clients. It's also enabled by our culture, which encourages individual development, embraces an inclusive environment, rewards innovative excellence and supports our communities. With qualities like those, it's no wonder we're consistently ranked among the best companies to work for by Fortune Magazine, Consulting Magazine, Working Mother Magazine, Diversity Inc. and others. If you're as passionate about your future as we are, join our team.

KPMG is currently seeking a Manager/Director in Risk Strategy & Compliance - Operations & Compliance Risk for ourpractice.


  • Manage large-scale banking business transformation initiatives focused on delivering strategic, operational, technical, and/or product development change, such as integrations and deployments, mergers and acquisitions, enhancements, business process improvement and re-engineering, performance improvement, and new product development

  • Perform business and systems analysis activities through the project lifecycle including scope definition, business case development, requirements gathering, functional and technical design, vendor assessment, test script development, training strategy and implementation, and deployment and implementation assistance

  • Assist in the development and presentation of clear and concise deliverable presentations

  • Support business development activities by assisting in the identification of new target clients, building business relationships with key executives, and developing and presenting proposals

  • Provide oversight and leadership to KPMG team members regarding deliverables, project plans, and performance management

Additional Responsibilities for Director:

  • Lead business development efforts for primary target clients

  • Provide a leadership role on KPMG thought leadership efforts

  • Serve as a leader in recruiting and retention efforts to develop the practice


  • A minimum of five years of experience in commercial banking, treasury services, cash management, and/or retail banking and experience in front and back office operations, sales and service, document imaging, branch image capture, payables, receivables, liquidity management, credit card processing, and exposure to business-to-business financial supply chain is a plus

  • Bachelor's degree from an accredited college/university, master's degree from an accredited college/university and prior consulting experience preferred

  • Diversified background in card services or commercial and corporate banking, including knowledge of banking and card products and services, sales, operations, policies, and procedures

  • Working knowledge of payment types such as check, ACH, wire, and card

  • Transaction services operations and systems experience

  • Project management experience and the ability to manage a multi-disciplinary team

  • Travel may be up to 80-100%

  • Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future

Additional Qualifications for Director:

  • A minimum of eight years of applicable recent work experience

  • Demonstrated track record of leadership, client management, project management and delivery, and business development

  • Exceptional interpersonal skills with a demonstrated ability to gain the confidence and respect of senior executives

KPMG LLP (the U.S. member firm of KPMG International) offers a comprehensive compensation and benefits package. KPMG is an equal opportunity employer. All qualified applicants are considered for employment without regard to race, color, creed, religion, age, sex/gender, national origin, ancestry, citizenship status, marital status, sexual orientation, gender identity or expression, disability, physical or mental handicap unrelated to ability, pregnancy, veteran status, unfavorable discharge from military service, genetic information, personal appearance, family responsibility, matriculation or political affiliation, or other legally protected status. KPMG maintains a drug-free workplace. KPMG will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable local, state or federal law (including San Francisco Ordinance number 131192). No phone calls or agencies please.

Our Benefits


KPMG offers a range of medical insurance options to meet your needs as well as prescription drug coverage, health care flexible spending accounts, and dependent day care flexible spending accounts.

Personal Time Off (PTO)

Up to 30 PTO Days per year (depending on job classification/level/years of service).


  • 401(k) and Pension Plans

  • Dependent Care Flexible Spending Account

  • Health Care Flexible Spending Account

  • Mortgage Assistance Program

  • HomeBenefits@Work Program

  • Hyatt Legal Plan

  • Benefits vary by employment status.